Terms of Service

Welcome to Savey ("we", "our", "us"). By creating an account and using the Savey mobile application, you agree to be bound by these Terms of Service. Please read them carefully before proceeding. These terms apply to all users of the platform including registered account holders and visitors. How we handle your personal data is explained in our Privacy Policy, which forms part of your agreement with us on that subject; agreeing to these Terms is separate from any consent we ask for under the Privacy Policy.

To use Savey, you must be at least 18 years of age, a resident of Nigeria, and in possession of a valid Bank Verification Number (BVN) and National Identification Number (NIN). Your date of birth is verified against your NIN record as part of our identity verification process; applications that indicate an age below 18 will not be permitted to proceed, regardless of any age information entered elsewhere during registration. By registering, you confirm that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your PIN, password, and any access credentials associated with your Savey account. You agree to notify us immediately of any unauthorised use of your account. Savey shall not be liable for any loss or damage arising from your failure to comply with this obligation.

Savey is designed for personal financial management, including wallet top-ups, peer-to-peer transfers, bill payments, budget tracking, and savings goals. You agree not to use the platform for any unlawful activity, money laundering, fraud, or any purpose that violates applicable Nigerian laws and CBN regulations.

All transactions made through Savey are subject to available wallet balance and applicable limits. We reserve the right to charge fees for certain services, and any applicable fees will be clearly disclosed before a transaction is completed. Transaction records displayed in the app are for reference; your bank statement is the authoritative record.

Budget categories are tools to help you plan. Savey does not guarantee any specific financial outcome. Money assigned to a named budget stays in your wallet and is fully accessible. The insights Seva AI shows you are information, not financial advice, and may not always be accurate or complete. Savey is not responsible for financial decisions you make based on the app's projections or insights.

7.1 How it works. Rainy Day and Savings Pots help you set money aside. The money does not leave your Savey Wallet. It stays in your wallet, and the app records how much of it you have set aside and stops that amount being spent, sent or used to pay bills until you release it. The app shows your available balance and your set-aside balance separately. They are not separate bank accounts. 7.2 No interest and no returns. Money you set aside does not earn interest. It is not invested, and Savey does not promise any return on it. 7.3 Automatic set-asides. When you turn on Rainy Day, or set a pot to fill itself, you authorise Savey to set money aside from your available wallet balance in the amount and on the schedule or trigger shown to you when you set it up. • We only set aside from your Savey Wallet balance. We do not take money from any bank account or card. • We do not set aside more than the amount shown. If an amount or schedule changes, we ask for your agreement first. • If you do not have enough available balance, we skip that set-aside and tell you. We do not charge a fee for this. • You can pause or stop an automatic set-aside any time in the app, and we tell you each time money is set aside. 7.4 Rainy Day. When you spend from your wallet, Rainy Day sets aside the percentage of that spend you chose when you turned it on. You can change the percentage or turn Rainy Day off at any time. You can release money from Rainy Day at any time. 7.5 Savings Pots. A pot is a goal you name, with a target amount and, if you want, a target date. You can release money from a pot at any time, at no cost. 7.6 Wallet limits still apply. Money you set aside is still part of your wallet balance. The CBN balance limit for your account tier counts the whole wallet, including set-aside money. If a limit would be passed, we may stop a deposit until you upgrade your tier or spend or release money. 7.7 Closing your account. If your account closes, set-aside money is returned with the rest of your wallet balance under Section 9 (Termination).

All content, branding, and software within the Savey application, including the Seva AI assistant, are the exclusive property of Savey Technologies Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the app for personal purposes only. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

We reserve the right to suspend or terminate your account at any time if we detect fraudulent activity, a breach of these Terms, or if required to do so by law. Upon termination, any remaining wallet balance, including money you have set aside in Rainy Day or Savings Pots, will be returned to your linked bank account within 5–7 business days, subject to verification. What happens to your personal data when an account is closed or deleted, including the records we must keep by law, is set out in the Privacy Policy.

To the maximum extent permitted by law, Savey shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the platform. Our total liability to you in connection with any claim shall not exceed the transaction amount directly related to the claim.

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

We may update these Terms from time to time. We will notify you of significant changes through an in-app notification or by email at least 30 days before they take effect. Continued use of Savey after the changes take effect constitutes your acceptance of the revised Terms. The date of the last revision is shown at the top of this document.

If you have any questions about these Terms, please contact us at legal@getsavey.com or through the in-app Help & Support section. Our team is available Monday–Friday, 8 AM–6 PM WAT.